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We've done our best to answer the most frequently asked questions here.  If you don't see the question you have, or you don't understand the answer, feel free to email or call!

Click on a question and the answer will be revealed....... oooooh.

Screen Printing


Screen printing is a printing technique that uses a woven mesh to support an ink-blocking stencil. The attached stencil forms open areas of mesh that transfer ink as a sharp-edged image onto a substrate. A squeegee is moved across the screen stencil, forcing or pumping ink past the threads of the woven mesh in the open areas.



Expertees Printing screen prints every order with a quantity of 6 or more. We do not currently offer digital printing.




Product Questions


Infants:

  • Small = 6 Months
  • Medium = 12 months
  • Large = 18 months
  • Xlarge = 24 months


Toddler:

  • Small = 2T
  • Meduim = 3T
  • Large = 4T


Have you ever met a shirt that didn't? Although each shirt is labeled "pre-shrunk" by the manufacturer, each shirt will still shrink slightly. Most manufacturers account for this shrinkage by making the shirt slightly bigger than it should be. When it shrinks, it will be the right size.



Yes. Placing an order with different shirt colors is permitted, but may require some modifications to your art, and/or additional colors to be printed besides those that you selected that the time of ordering.

You can also order different styles of shirts, but at the moment, our design studio does not allow you to add different styles to the order.  You can however call or email us and we can handle any of your needs.



100% cotton is exactly that, 100% cotton. 50/50 is a mixture of 50% natural cotton fibers and 50% polyester synthetic fibers. While there are pros and cons to each, we always recommend 100% cotton. 100% cotton will shrink slightly more than a 50/50. 50/50 will hold its color slightly longer than 100% cotton. 100% cotton is more comfortable than 50/50. 100% cotton keeps you cooler because it breathes better. The print quality is better on 100% cotton.




Order Questions


There are a few options. 

If you use our Shirt Builder, it will allow you to get a quote after designing your shirt.  You can also get an idea of what the difference in price will be between 3 or 4 colors, etc.

If you need multiple styles of shirts or you need custom design work done, give us a call or email us, and we can get you all the information you need.



Currently, the minimum quantity for any order is 12.  Great news!  We now offer the ability to print 1 shirt!  Using a digital printing technique, we're not longer limited to just 12 shirts.  Just call us and let us know what you need.

Have you seen our 12 for $12 special (it's one of the images on the home page of our site)?



Unfortunately, the amount of work that goes into producing 1 shirt is nearly the same as printing 25 or 50 shirts.  We can print a sample, but we have to charge an outrageous price for it.  Then you would hate us.  (And we don't want that.)  We can give you a digital proof that will be incredibly close to what the final product will look like.



Do people still do that?  No one likes surprises (unless it's your birthday and involves sweet gifts). 

Our prices include the shirt and all printing.  The possible exceptions to that are fees for custom design work (if any), shipping, and anything beyond standard screen printing ("Can you change the color in the middle of the run?", etc.). 

If you use the Shirt Builder, the price you see in the cart is the price you pay.



Absolutely!  If we can squeeze it into our schedule, we're more than happy to accomodate you.  If we can't, we'll just tell you that it's not possible.  Rush orders will incur a rush fee that varies per order.



You can read all about that HERE.



You can check your order status by logging in to your account (top of the page).



We're working on make this possible online.  Currently, the best way to do that is to call or email us referencing a previous order.




Art Questions


If you use the Shirt Builder, you have the option of designing your entire shirt there.  If you have images (gif, jpg, png), you can upload them there, but your art will most likely require us to spend some time on it making it work for t-shirts (design fees will apply).

If you have custom art (Illustrator, Photoshop, CorelDRAW), you can submit artwork via email to art@expertees.com.  Vector art (.ai, .eps, .cdr) will require no art time, but raster images (.psd, .jpg, .gif, .png) will almost always require us to rebuild the design.

If you have any questions about your art, just email it to us along with what color shirt you're trying to put it on, and we'll let you know if it can be done.

If your file is LARGER THAN 7 MB, email us, and we can send you an upload link that will allow you to upload large files (or you can use a file service {Dropbox, etc.}).



We will (at our discretion) reject any design or part of a design that it deems illegal, immoral, or in anyway inappropriate for us to produce.

Using this site implies consent to the following terms:
You agree to not use the this site to create material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable, or that infringes on any patent, trademark, trade secret, copyright or other proprietary rights of any third party.

If you have additional questions regarding artwork restrictions, please contact us.



The resolution should be 300dpi or higher and be sized at or near 13" wide x 15" tall for best results. We can use images with a lower resolution, but with less than desirable results. In other words, it might look horrible. If you want good shirts, you need good art.



We can work with most image formats, but please feel free to contact us if you have questions or need assistance. We accept .ai, .cdr, .eps, .psd, .jpg, .png, .gif, .tif.  Be sure to convert all fonts to paths or curves. To avoid any delays, please be sure your images are large enough that when re-sized to a printable size, they will not pixelate. If you have questions about this, please contact us.



Our art proofs let you get a good look at how your item will actually turn out, but computers can't perfectly simulate the real world.

First of all, every computer monitor displays colors a little differently, so the colors of your actual merchandise (both the colors of the shirts and the ink colors of your designs) may not match perfectly with what you view on your screen.

Secondly, embroidery and printing on non-paper surfaces are physical processes that are inherently imperfect, and slight variations from item to item inevitably exist.

But please don't worry! Trust the names of the various color products you use on the site and trust that we will produce merchandise that looks great and won't disappoint! Also, please feel free to email us any special requests or concerns.  We're here to help!




General Questions


You can know everything on our About Us page.



We accept Cash, MasterCard, Visa, Discover, Money Order, or Cashier's Check. We do not accept checks.



Sales tax will be charged to Texas residents only. If you are tax-exempt, send us a copy of your tax-exempt form, and you will not be charged sales tax.



If you have a problem with your shirts, we'll do our best to resolve the problem to your satisfaction. You must contact us within 14 days of receiving your order.




F.A.Q.

If you have any questions not answered here, feel free to email us at info@expertees.com.

 
 
 

Email Us

info@expertees.com

We promise to get back to you quickly.


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(210) 599-6888